{"id":88,"date":"2017-03-19T17:20:56","date_gmt":"2017-03-19T17:20:56","guid":{"rendered":"http:\/\/namehistory.uk\/shop\/?page_id=88"},"modified":"2025-10-09T02:16:30","modified_gmt":"2025-10-09T01:16:30","slug":"order-terms","status":"publish","type":"page","link":"https:\/\/namehistory.uk\/shop\/order-terms\/","title":{"rendered":"Order Terms"},"content":{"rendered":"<p><font color=\"maroon\">Sorry, we are currently only accepting orders for delivery within the United Kingdom. Virtual products can be ordered for download as usual.<\/font><\/p>\n<p><H2>Ordering from NameHistory.uk<\/H2><\/p>\n<p><span style=\"color: #000000;\">Enjoy a 10% discount with the following discount code: 1035025. Discount applies to all products on this website and may be changed or ended at any time.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Order Processing<\/strong>:<\/span><br \/>\n<span style=\"color: #000000;\"> Most orders are sent within 24 hours or a few days, but please allow an extra few days for some orders, this is especially so if we need to research an unlisted name for you, or during very busy times. If we expect any delays we will contact you with details. <\/span><\/p>\n<p><span style=\"color: #000000;\">When ordering you can choose to create an account. This will allow you to check the status of your order from the <a href=\"https:\/\/namehistory.uk\/shop\/my-account\/\">My Account<\/a> page. <\/span> <span style=\"color: #000000;\">Occasionally a product may\u00a0be temporarily unavailable for a short time and may be marked as &#8216;out of stock&#8217;. \u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Use of Cookies<\/strong>:<\/span><br \/>\n<span style=\"color: #000000;\"> Please see our <a href=\"https:\/\/namehistory.uk\/shop\/order-terms\/privacy-policy\/\">Privacy Policy<\/a> regarding the use of cookies on this website. You can <a href=\"\" class=\"cookielawinfo-cookie-delete\">click or tap here to delete cookies<\/a> created by this website.<\/span><\/p>\n<p><strong><span style=\"color: #000000;\">Privacy Policy<\/span><\/strong><br \/>\n<span style=\"color: #000000;\">Our Privacy Policy can be found <a href=\"https:\/\/namehistory.uk\/shop\/order-terms\/privacy-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Payment<\/strong>:<\/span><br \/>\n<span style=\"color: #000000;\"> We accept the following methods of payment: Visa, Electron, MasterCard, Maestro, American Express, PayPal (including PayPal eCheques) and Bank Transfers. Please use the Shopping Cart system for ALL methods of payment. <\/span><\/p>\n<p><span style=\"color: #000000;\">Credit\/debit card <\/span><span style=\"color: #008000;\"><em><strong>payments are processed securely either by Stripe or  PayPal<\/strong><\/em><\/span><span style=\"color: #000000;\">. You don&#8217;t need a PayPal account to pay with a debit, credit or (prepaid) payment card. <strong><em>Please note that payments through us \/ PayPal will appear as &#8216;WorldWide Plus&#8217;.<\/em><\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">Bank transfer (or online banking) <\/span><span style=\"color: #000000;\">payments can be made using the standard &#8216;Faster Payments&#8217; (2-3 hour processing) or BACS and CHAPS (up to 2-3 days processing). Our bank details will be provided from our website immediately after placing an order.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Postal Cost<\/strong>:<\/span><br \/>\n<span style=\"color: #000000;\"> We offer free UK 2nd class post and packing or \u00a31.50 for A4 (or 10&#215;8) paper orders, and \u00a31.50 separately for padded envelopes for delivery within the UK (1st class). <!-- and \u00a33.80 (\u00a34.50 for postal tubes) for delivery to anywhere else in the world by Airmail. --><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Delivery<\/strong>:<\/span><br \/>\n<span style=\"color: #000000;\"> Orders are normally sent by Royal Mail 1st or 2nd class delivery in the UK. <!-- and Airmail to countries outside of the UK. --> <\/span><\/p>\n<p><span style=\"color: #000000;\">Please note that currently we can only send paper products outside of the United Kingdom, i.e. A4 and 10&#215;8 products in a hard backed envelope. Sorry, but items such as coasters, keyrings, fridge magnets, and mouse\/place mats can only be sent to a UK postal address.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Refunds &amp; Satisfaction Guarantee<\/strong>:<\/span><br \/>\n<span style=\"color: #000000;\"> Because the name history products we create and sell are personalised with names, dates and other information, and because of the time and research that goes into creating them, it&#8217;s not possible to offer refunds should you simply change your mind.<\/span><\/p>\n<p><span style=\"color: #000000;\">Although unlikely, should you receive a product that is displaying an error, please contact us. We keep a copy of all name history texts and content we create, so we will be able to check this and will then be able to immediately replace the product under our satisfaction guarantee, or you may request a refund in this instance. In addition, if you are unhappy with any aspect of the item received, please contact us and we will do whatever we can to alter to your satisfaction.<\/span><\/p>\n<p><span style=\"color: #000000;\">Where a refund is available and applied, we strongly recommend that you return items (if required) by Royal Mail <em>Signed For\u00ae<\/em>\u00a0or use a tracking service as we cannot be held responsible for undelivered returns. Refunds will be issued within 14 days of receiving returned items.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Contacting Us<\/strong>:<\/span><br \/>\n<span style=\"color: #000000;\"> &#8211; Email: please use the <a href=\"https:\/\/namehistory.uk\/shop\/contact-us\/\" target=\"_blank\" rel=\"noopener noreferrer\">contact us<\/a> page to send us email.<\/span><br \/>\n<span style=\"color: #000000;\"> &#8211; Fax: 0330 321 0375 (within UK), +44-330-321-0375 (outside UK)<\/span><\/p>\n<p><span style=\"color: #000000;\">Please email us with any issues or questions you may have.<\/span><\/p>\n<p><span style=\"color: #000080;\"><em><small>NameHistory.uk is a <a href=\"https:\/\/worldwideplus.uk\" rel=\"noopener\" target=\"_blank\">WorldWide Plus<\/a> website.<\/small><\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sorry, we are currently only accepting orders for delivery within the United Kingdom. Virtual products can be ordered for download as usual. Ordering from NameHistory.uk Enjoy a 10% discount with the following discount code: 1035025. Discount applies to all products on this website and may be changed or ended at any time. Order Processing: Most &#8230; <a title=\"Order Terms\" class=\"read-more\" href=\"https:\/\/namehistory.uk\/shop\/order-terms\/\" aria-label=\"Read more about Order Terms\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-88","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Order Terms for Surname Meaning and Coats of Arms (Family Crests)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/namehistory.uk\/shop\/order-terms\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Order Terms for Surname Meaning and Coats of Arms (Family Crests)\" \/>\n<meta property=\"og:description\" content=\"Sorry, we are currently only accepting orders for delivery within the United Kingdom. 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